Passes

• Riders are requested to come to Connect Transit Administration office to obtain a pass.
• A photo ID and Medicare Card are required to determine eligibility. (a Medicaid card or SSI statement will NOT be accepted)
• If the rider does not have a Medicare card, an application form and authorization form must be completed by the rider.  A letter with verification questions is then sent to the rider’s physician or social service representative.  Once the physician or social service representative responds to the letter, eligibility is determined.
• Eligible rider will receive a phone call and request for them to come to The Connect Transit Administrative Office to obtain a pass.
• A photo will be taken and a Disabled Half Fare Pass is given to the rider, with NO EXPIRATION.
• Pass holders must display their pass to the driver each time they board a bus. Full fare will be expected to be paid in the event no pass is presented.
• The first time a pass is lost it may be replaced for $5.00.  Subsequent lost passes will require $25.00 for replacement.
• Broken, faded or otherwise damaged passes are replaced at no charge in exchange of the old pass.

The Star Pass program is available for any Veteran at our Connect Transit office. This is a lifetime pass that allows zero-fare rides for the holder.

Please make your way to our office with an acceptable form of Veteran identification. We accept State ID with "Veteran" status, VA Clinic Cards, Military IDs, or DD Form 214.

• Students are issues IDs at class registration. These IWU issued photo IDs can be swiped for free rides on any Connect Transit Fixed Route buses.
• Students must swipe their student IDs through the card reader each time they board a bus. Full fare will be expected to be paid in the event no pass is presented.

• Employee ID badges are issued to all employees.  These company issued photo IDs can be presented for free rides on Fixed Route buses on Connect Transit. 
• Pass holders must display their pass to the driver each time they board a bus. Full fare will be expected to be paid in the event no pass is presented.

• Students are issued IDs at class registration for each semester.  
• Student must be actively enrolled and ID must be valid for each semester.
• Fare is FREE for Students that present their valid student IDs to the driver each time they board a bus.
• Full fare will be expected to be paid in the event no pass is presented OR not current with most recent issued semester sticker.

• Passes are $10.00 and will expire exactly 7 days from the first time they are swiped on the bus.
• Requesting a transfer is not required for fixed route pass holders.
• Passes can be purchased at the Connect Transit Office or at various locations in the Bloomington/Normal area.
• Pass holders must swipe their pass through the card reader each time they board a bus. Full cash fare will be expected to be paid in the event no pass is presented.